Privacy Policy

This website is operated by 2psychic.com. When we refer to “we”, “us”, or “our” in this policy, we mean 2psychic.com and the individual providing readings through this site.

If you have any questions about this policy or how we handle your data, you can contact us at [email protected].

When you place an order we collect your name, email address, and payment information. Payment details are processed securely by our payment provider and are never stored on our servers.

When you contact us directly we collect the information you choose to share, such as your name, email address, and the content of your message.

We may also collect basic technical information automatically when you visit our site, such as your IP address, browser type, and pages visited. This is used solely to keep the site running smoothly and to understand general usage patterns.

We use your information to fulfil your order and deliver your reading to you by email.

We may use your email address to send you order confirmations and, where you have given permission, occasional updates about new readings or offers. You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in any email we send.

We do not sell, rent, or share your personal information with third parties for their own marketing purposes.

We process your personal data on the following legal bases: contract performance (to fulfil your order), legitimate interests (to operate and improve our website), and consent (for marketing communications where applicable).

Our website uses essential cookies to enable core functionality such as your shopping cart. We may also use analytics cookies to understand how visitors use the site. You can control cookie preferences through your browser settings.

We use trusted third-party services to operate our store, process payments, and deliver emails. These providers are contractually required to keep your data secure and may only use it to provide services to us.

Our site may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.

We retain order and contact records for as long as necessary to fulfil our legal and contractual obligations, typically up to six years for financial records in line with UK tax law. Marketing consent records are kept until you withdraw consent.

Under UK GDPR you have the right to access the personal data we hold about you, request correction of inaccurate data, request deletion of your data, object to or restrict processing, and withdraw consent at any time.

To exercise any of these rights, please contact us at [email protected]. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date at the top. We encourage you to check back periodically.